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Toll Free: 888-533-5926| Email : support@audiocompliance.com
At AudioCompliance (runs under the umbrella company, ZealEducation Incorporated), we are committed to protecting your privacy and to give you a secure online experience. You can travel through most of our site without giving us any information about yourself. But sometimes we do need information to provide certain content, services, and products that you request. This privacy statement explains data collection and use in those situations.By accessing or using the Site, you agree to be bound by the terms of this Privacy Policy.
Changes to Privacy Policy
We may update this Privacy Policy to reflect changes to our online privacy practices. If we make any material changes we will notify you by sending an email to the e-mail address specified in your account, if you have one, or by means of a notice on the Site prior to the change becoming effective. Your use of the Site after such notification shall constitute your acceptance of the terms of the revised Privacy Policy.
Types of Information Collected and Uses of that Information
Release of Personally Identifiable Information
We will not willfully share your Personally Identifiable Information with other parties except as provided below:
Release of Non-Personally Identifiable Information
We may share Non-Personally Identifiable Information with third parties in order to track and analyze website usage and volume information, administer the website, and improve its quality. We may also publish Non-Personally Identifiable Information for promotional purposes.
User Choices
As discussed above, you can always choose not to provide Personally Identifiable Information, although it may be required to engage in certain activities on the Site.
You can opt-out of receiving promotional emails that we may send to advertise our services and/or the services of our affiliates. You cannot, however, opt out of “administrative” emails— emails that relate to your activity on the Site, such as a response to your request for technical support. If you do not want us to send you promotional emails, email us or write us at the address found below. Please note that opting out of our promotional emails will only affect future communications.
Updating and Correcting Information
If you need to update or correct any of your Personally Identifiable Information, please email or write to us at the address found below.
Automatic Tracking of Non-Personally Identifiable Information
Privacy Policies of Third Party Sites
This Privacy Policy only addresses the use and disclosure of information we collect from you through the website. Other sites that may be accessible through our website have their own privacy policies and data collection, use and disclosure practices. If you link to any such website, we urge you review the website’s privacy policy. We are not responsible for the policies or practices of third parties.
Public Areas
If you disclose Personally Identifiable Information in discussion forums or other public areas on the website, that information can be read, collected or used by others to send you unsolicited messages or for other purposes. Such activities are beyond our control and this Privacy Policy does not apply to such information. If you do not want your comments to be viewed by third parties, do not make any such submissions.
Security of Personal Information
We have strict information security and retention policies and carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access.
Miscellaneous Privacy Issues
Contacting Us
You can contact us by e-mail at support@audiocompliance.com
Last Update
September 2022
Introduction
In the context of electronic messaging, spam refers to unsolicited, bulk or indiscriminate messages, typically sent for a commercial purpose.
AudioCompliance (www.audiocompliance.com) has a zero-tolerance spam policy.
Spam Filtering
AudioCompliance's messaging system automatically scans all incoming email messages, and filter-out messages that appear to be spam.
Problems with spam filtering
No message filtering system is 100% accurate, and from time to time legitimate messages will be filtered-out by audiocompliance systems.
If you believe this has happened to a message you have sent, please advise the message recipient by another means.
You can reduce the risk of a message being caught by the spam filters by sending the message in plain text (i.e. no HTML), removing any attachments, and ensuring that your messages are scanned for malware before dispatch.
Receipt of unwanted messages from AudioCompliance
In the unlikely that you receive any message from AudioCompliance or sent using AudioCompliance systems that may be considered to be spam, please contact audiocompliance using the details below and the matter will be investigated.
Changes to this policy
AudioCompliance may change or amend this anti-spam policy at any time by publishing a new version on this website.
Contact us
If you have any questions about this anti-spam policy, please contact AudioCompliance by e-mail at support@audiocompliance.com
For Live
30 days prior: Full refund after deducting the processing fee of $50
5 days prior: Credits towards another AudioCompliance event will be provided. Credits will be valid up to 3 months from the date of issuance.
No cancellation will be accepted if not requested within the specified time frame.
Any product change can only be done at-least 5 working days before the schedule webinar date. Product change will be done by charging a processing fee of $60 in addition to the product difference amount.
A substitution can be requested anytime up to 30 working days prior to the webinar date.
Refunds will not be granted to the participants who do not show up for the webinar or have any technical problem during the webinar.
Refunds will not be granted to the participants who attended the training program; however faced issues with content or speaker.
Registrants need to call us urgently at 888-533-5926 or email at support@audiocompliance.com if they don’t receive the instructions 48 hours before the webinar. AudioCompliance can’t be held responsible if a participant doesn’t receive the instruction due to SPAM Filters or Email Firewall.
A Webinar may be rescheduled due to unavoidable factors. All participants will be notified 24 hours in advance in such cases. AudioCompliance will not refund the registration fee in such case. Registrants will be informed about the new scheduled date as early as possible. Registrants will also be provided with the REPLAY LINK in case they would not be available on the new scheduled date.
A Webinar may be cancelled due to unavoidable factors. All participants will be notified 24 hours in advance in such cases. AudioCompliance will refund the full registration fee in case a webinar gets cancelled. In case of a cancelled webinar, the participant can choose between the recorded version of the webinar, a credit of the full amount or for a refund.
A substitution can be requested anytime up to 30 working days prior to the webinar date.
For On-Demand Webinar
An on-demand order cannot be cancelled under any circumstances. No refund or credit is allowed under any circumstances.
If a participant doesn’t receive the instructions before the webinar, please call us urgently at 888-533-5926 or email at support@audiocompliance.com. AudioCompliance cannot be held responsible if a participant doesn’t receive the instruction due to SPAM Filters or Email Firewall.
Any product change can only be done at-least 5 working days before the schedule webinar date. Product change will be done by charging a processing fee of $60 in addition to the product difference amount.
A substitution can be requested anytime up to 30 working days prior to the webinar date.
For DVDs
An order for a DVD cannot be cancelled. No refund will be granted in any case.
DVD can be replaced and reshipped without any extra charge if a customer receives the damaged/defective product. Customer can also be provided with the Digital Download, which is as good as a DVD. Customer needs to send the damaged/defective DVD back to us in order to get a replacement.
Any product change can only be done at-least 5 working days before the schedule webinar date. Product change will be done by charging a processing fee of $60 in addition with the product difference amount.
A substitution can be requested anytime up to 30 working days prior to the webinar date.
For Transcript
An order for a Transcript cannot be cancelled. No refund will be granted in any case.
Any product change can only be done at-least 5 working days before the schedule webinar date. Product change will be done by charging a processing fee of $60 in addition with the product difference amount.
A substitution can be requested anytime up to 30 working days prior to the webinar date.
For Digital Download
An order for a Digital Download cannot be cancelled. No refund will be granted in any case.
Any product change can only be done at-least 5 working days before the schedule webinar date. Product change will be done by charging a processing fee of $60 in addition to the product difference amount.
A substitution can be requested anytime up to 30 working days prior to the webinar date.
What if I am not happy with the training?
We at AudioCompliance believe in 100% customer satisfaction. We recommend participant to read the entire training agenda on the event page before registering for the training. Hence, no refund can be granted.
Processing of Refunds
Refunds will be processed and mailed within 7 business days of the approval date and will be made using the same method of payment as the original (refund by check or refund to credit card).
Limitation of Liability
The Company liability is limited to the value of the portion of the service (as per the proposal of the Company) which stands incomplete at any given point of time. At any point of time, the Company cannot be held responsible for losses arising out of the services delivered / not delivered or the delay in the same.
Disclaimer:
The Company may at any time, without notice to you and in its sole discretion, amend this policy from time to time. Please review this policy periodically. Your continued use of the Company website after any such amendments signifies your acceptance thereof.