HUD/Housing: Handling Everyday Property Management Issues

All of these problems are a daily occurrence at most properties. This seminar will give you fresh ideas to deal with the issues and the residents involved. You will learn to not run afoul of fair housing issues when dealing with these situations. We will cover all matters of actual lease violations and what can be done to enforce any violations that may occur.  Covered are the most common lease violations, how to effectively communicate to the tenants when they do violate the lease or house rules. Also , how best to documents the type of infractions and what is needed for an eviction. Consideration is also given to the resident files and what policies and procedures must be in place to satisfy HUD’s requirememnts.

In this program, you’ll learn how to:

• Answers to many questions about service/assistive animals
• How do I handle resident harassment and bullying?
• What do I do about pets and companion/service animals?
• How do I handle unauthorized residents?
• Subleasing?
• What do I do with pet infraction’s?
• I have parking violations-now what?
• Damages found during inspections.
• Drugs – smoking weed, now what?
• How to handle noise complaints.
• How about amenities violations?
• Communication documentation
• Texting documentation.

Benefits: This is a real-world course. All items covered are truly things that a property manager runs into on a daily basis. We will cover is issue and provide solutions which work best for all parties involved. There are proper ways of documenting these violations to keep you out of trouble and remain in compliance with various program violations.

Who Should Attend:

• Property Owners
• Property Managers
• Housing Authority Staff
• Compliance Staff
• Maintenance Staff

Ask a question at the Q & A session following the live event and get advice pertaining to your situation, straight from our expert speaker.

Paul Flogstad

Paul has been involved in the real estate industry for the past 38 years. After college graduation was in law enforcement for 4 years. From that point on, he has been involved in sales, construction, project management, appraisal, mortgage consulting and brokerage, property management and property management consulting/training.

Most recently, he was a consultant for affordable, multi-housing properties in 22 different states. This involved properties in HUD, Rural Development and Tax Credit programs. In this role he supported managers by training, compliance, budgeting, developing policy and procedures as well as creating successful marketing strategies. Previously he was a regional manager for a large property management company in South Dakota.

For over twenty years was involved in appraisal of residential, multi-family, farm and commercial properties throughout the Midwest.

He holds numerous professional property management designations and currently holds the prestigious RHM designation from the National Center for Housing Management.

In 2007 he formed Property Management Solutions. In this capacity, he provides training and consulting services nationwide to owners, management companies, multi-housing associations, as well as state and federal agencies.

He currently serves as the Fair Housing Ombudsman for the State of South Dakota and is considered a nationally recognized expert in fair housing. He is also a national trainer specializing in tax credit properties for the National Center of Housing Management.